In a major step forward for the company, Nexclowd is proud to announce the launch of its Managed IT Services division, delivering fully outsourced IT support, cloud solutions, and cyber protection tailored to the needs of modern businesses. This strategic move supports our core vision of helping organisations achieve Trust Beyond Compliance — by providing seamless, secure, and proactive technology management.
To lead this new service line, we are delighted to welcome Adam Payne as Head of Managed Services. Adam brings with him over a decade of experience in delivering enterprise-level IT support and transformation programmes. His appointment marks a significant milestone in Nexclowd’s journey to becoming the UK’s leading full-service cybersecurity and IT partner.
Why Launch Managed Services Now?
In today’s complex digital environment, IT isn’t just a support function — it’s the backbone of business operations. From hybrid working and cloud migration to growing cyber threats and compliance pressure, many businesses are struggling to keep pace. In response to this demand, Nexclowd is now offering an integrated suite of managed services to reduce risk, increase productivity, and remove the day-to-day hassle of IT management.
Our goal is simple: to make secure IT effortless.
Whether you're a fast-growing SME or an established mid-sized business, our managed services are built to scale with you. With one monthly invoice, a single point of contact, and support that adapts to your evolving needs, we empower your organisation to stay ahead.
A Word from Our CEO
“Nexclowd was founded to help businesses grow securely, not just meet baseline compliance,” says Neil Ouzman, CEO of Nexclowd. “This latest development strengthens our ability to support clients with end-to-end services — from achieving ISO 27001 and Cyber Essentials certification to now managing the tools, systems, and infrastructure that underpin daily operations. With Adam joining the leadership team, we have the right expertise to deliver real value to our clients and help them achieve operational excellence.”
Introducing Our Managed IT Services
Our newly launched Managed Services division covers the full spectrum of modern business technology — combining security, support, and simplicity into one seamless offering.
Here’s what’s included:
🔧 All-in-One Device & Endpoint Management
We monitor, patch, and manage all your business devices 24/7, keeping them secure, compliant, and performing at their best — wherever your team works.
- Always-on endpoint monitoring
- Automated patching and updates
- Asset tracking and custom reporting
- Minimal disruption with quick problem resolution
📞 Remote IT Support, When You Need It
Our UK-based helpdesk provides jargon-free, responsive IT support with SLAs, helping your team stay productive without tech headaches.
- Remote troubleshooting
- User onboarding and offboarding
- Printer, network, and hardware support
- Helpdesk ticketing with guaranteed response times
☁️ Microsoft 365 Migrations & Licensing
From Google Workspace to Microsoft 365 or tenant-to-tenant migrations, we ensure secure, seamless transitions. As a Microsoft CSP, we also simplify your licensing with a single, flexible monthly invoice.
- Full mailbox, calendar, and file migration
- Secure user identity mapping
- Expert licensing advice and provisioning
- Post-migration training and support
🧠 Modern Workplace Enablement
Empower your team with the latest Microsoft 365 tools and secure device management using Intune, Conditional Access, and DLP.
- Office apps, OneDrive, SharePoint, Teams
- Intune-based device management
- Data protection built in
- Integration with Windows 11 and Entra ID
🔐 Proactive Security with Nexclowd SOC
Our fully managed Security Operations Centre (SOC) provides 24/7 threat detection, response, and analysis — helping your business stay protected around the clock.
- Real-time monitoring of logs and endpoints
- Rapid detection and response to threats
- Integration with Microsoft 365 Defender tools
- Human-led analysis and risk reporting
💾 Cloud Backup for Microsoft 365
Your data is critical. That’s why we offer automated, secure cloud-to-cloud backup for Microsoft 365 environments — protecting you from accidental deletion, ransomware, and insider threats.
- Daily backups of Exchange, SharePoint, OneDrive, Teams
- Granular restore options
- GDPR-compliant retention policies
- Hosted in ISO-certified UK data centres
🛡️ Cyber Security Consultation & Certification
We’re experts in Cyber Essentials, Cyber Essentials Plus, and ISO/IEC 27001 — and now offer both advisory and technical implementation services to help you achieve and maintain compliance with confidence.
- Gap assessments and readiness reviews
- Remediation support and audit preparation
- Compliance policy documentation and staff training
- Ongoing maintenance and recertification support
Meet Adam Payne – Head of Managed Services
With a proven track record in service delivery and customer success, Adam Payne brings both technical expertise and leadership experience to Nexclowd. His role will focus on building a best-in-class managed services offering that reflects our values of reliability, clarity, and partnership.
“I’m excited to join Nexclowd at such a pivotal moment,” says Adam. “We’re not just providing support — we’re building the foundations for secure, scalable business growth. Our approach is proactive, tailored, and aligned to each client’s goals.”
Trusted by Businesses Across the UK
Our services are built for the real world — tested, trusted, and aligned to industry standards. With security and compliance at the core of everything we do, Nexclowd is already the chosen partner for organisations across retail, professional services, and the regulated sectors.
We understand that every business is different — and that’s why our solutions are flexible, scalable, and designed around your priorities.
Ready to Take Control of Your IT?
We’d love to show you how our Managed Services can simplify your IT, enhance your cyber resilience, and help your team work smarter — not harder.
📧 Contact: info@nexclowd.com
📞 Call: 01782 389123
📍 Visit us: IC6, Science and Innovation Park, Keele, ST5 5NS
🌐 Learn more: www.nexclowd.com